Easy Size Exchange Policy
Size Exchange Made Easy:
- To swap sizes, shoot us your request within 2 days of delivery at support@demurita.com
- Ensure the product is in its original, pristine condition with the tag intact.
- Customers shall cover the return related delivery charges.
- Expect the refund/exchange process to wrap up in about 10-14 working days.
- We're here to make your swap seamless and stylish!
- No exchange / return / refund on special & discounted prices.
100% Refund (T&Cs)
Our products are typically great; nevertheless, we provide a 100% refund if there are any defects.
Snap a pic, email it to support@demurita.com and voilà!
We'll give you a full refund, just the way you like it!
We're here to fix it with a friendly touch! 😊
Note: If care instructions are not followed, no return/refund shall be applicable.
Delivery Timings
Delivery:
Karachi: 5-7 working days
Other Cities: 7-15 working days
Dive into the details by checking out our delivery policy for more information. Your satisfaction is our priority!
Fast Customer Support
Rapid Customer Support: Expect a response within 3 working hours!
Reach out to us via email at support@demurita.com or slide into our DMs on IG: @demurita. Your satisfaction is our commitment!
Care Instructions
Fabric Care Instructions:
Note: If the below-mentioned care instructions are not followed, no return/refund shall be applicable.
- Hand Wash Cold: Use cold water and gently wash the fabric by hand. Avoid soaking for extended periods.
- Warm Iron Inside Out: Iron on the reverse side to maintain appearance.
- Avoid Front Ironing: Do not iron directly on the front of the fabric.
- No Bleach: Avoid harsh chemicals to preserve fabric quality.
- No Wringing: Avoid twisting to prevent stretching.
- Wash with Like Colors: Prevent color bleeding by washing similar items together.
- Use Mild Detergent: Opt for a gentle, color-safe detergent.
- Avoid Embellishments: Do not iron directly on embellished or printed areas.